“It is difficult to quantify the value of testing, but if we failed to properly execute testing strategies, the system just wouldn’t work. If the performance of FOCUS was impeded by defects and its inability to cope with surges of demand, it could affect the agents’ ability to work properly and could also have a knock on effect with our customer relations. FOCUS is a complex piece of software with a myriad of routes through it – the expertise of AppLabs has been vital in enabling us to deliver the best system for the company.”
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Have we got Wraps Covered?
Have we got Wraps Covered?
Graham Smith, Vice President, AppLabs, comments on the issues financial services companies are facing when providing the online administrative services that manage all individual accounts. The piece discusses how the UK is dealing with the challenges of integrating financial products.
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What Our Client Says
Nigel Wragg, FOCUS Program Manager, Provident Financial
