Website Performance Survey

Name *

Job title *

Company *

Email *

Telephone number

Industry sector * Please select... Banking Financial Services Insurance Technology Retail Life Sciences Public Sector/Government Telecom Cross Industry

Role Description * Please select... C-Level Senior Management Program Management Project Management QA/Test Manager QA Test Specialist Development Manager Developer Business Analyst

How important is your website to your business? * Critical - a high percentage of our sales come through this channel
Very important - we transact through our website, and it is a key
        element of our brand
Important - it's the way we interact with our customers, but not
        financially
Not important - its just another marketing outlet, with limited business         value

If your website was to crash during the peak buying time for your customers (e.g. Christmas), which would be impacted the most? * Sales
Corporate brand
Customer loyalty and satisfaction
Overall business

What do you think your web customers would find the most frustrating? * Security Issues
Speed of Site
Ease of Navigation
Having to find an alternative place to buy the goods

Given the relative importance to you and your business, what actions and practices do you have in place to mitigate these potential risks and how good are they? * Poor  Average  Best Practice
Security Testing 1 2 3 4 5
Performance/load Testing 1 2 3 4 5
Functional Testing 1 2 3 4 5
User Testing 1 2 3 4 5

As you prepare for the busiest time of the year, with the current economic climate meaning that every customer gained is of significant importance, do you feel your website will be able to cope? * Yes
No
Not sure

Would you like to be contacted by AppLabs to discuss our Website Testing Services? * Yes
No

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