“The work we are doing with AppLabs in terms of the creation of a Test Center of Excellence is of strategic importance to our business. Over the months we have been working together we have formed a very close partnership, and we are able to trust AppLabs to deliver the ideas and solutions we need.”
The World's Largest Software Testing and Quality
Management Company
Trends in POS Applications and Importance of Test Automation for POS
Retailers have been under tremendous pressure due to the recent recession, intense competition, ever changing depth and breadth of their offerings and extremely demanding consumer. New technology trends today empowered consumers with instant access to information on the products, prices and channels of purchase to get the best value for their buck. All this made it compulsive for Retailers to capture key customers behaviors, trends and buying patterns to analyze and act continuously to attract and retain the customers.
One such opportunity retailers are realizing to leverage is the actual place of sale, their Point of Sale(POS). Ironically, retailers traditionally have seen this important component of their business as a simple and tactical application and treated it as a mere cash and sale register. As the need for key data to analyze their business and consumer trends is ever increasing, retailers started realizing the importance of integrating their POS application with their enterprise applications. In addition, the multi-purpose uses of POS have been evolving rapidly to increase the consumer experience, enable loyalty programs and loss-prevention. In addition, many statistics provided by various analyst firms have shown that more than half of the losses retailers realize are at POS.
Thus, retailers are increasingly stressing towards a more secure, robust, integrated and sophisticated POS applications and are keen to upgrade or replace their existing obsolete POS application. They are also allocating considerable budgets to have these improved POS solutions.
The critical success factors in having a right POS application implemented are to -
- Match the needs of the business with the right selection of POS application
- Implement the solution properly
- And most importantly, validate it against the business requirements
Even though testing of POS has gained significant importance in the recent past, the frequent changes to the applications and short timelines between release cycles, made it extremely expensive and challenging for the retailers. Retailers want to have the quick ROI and hence the POS development, integration and patch releases don’t go through full regression cycle due to time constraints. For these reasons, they are looking at leveraging the specialized skills of independent testing companies such as AppLabs for a comprehensive testing and to explore the automation of the regression cycles that enable quicker deployment of releases.
In the live webinar, Sreenivasa Pitchala, the Assistant Vice President, Retail practice at AppLabs had explained in detail the -
- Challenges in identifying and deploying the POS applications successfully to meet retail business requirements
- POS Testing challenges and automation needs
- Key trends influencing the needs of new POS applications
- Increased importance of Test automation for POS applications
Please download the recorded webinar.
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What Our Client Says
Peter Bates, Manager of Development Support Services, FRIENDS®
