Test Center of Excellence (TCoE)

Testing is mainstream - most industry pundits agree on. Forrester has gone a step further by christening testing a ‘mission-critical activity’. Analysts also see Test Center of Excellence (TCoE), as meeting the testing needs of enterprises around the globe while lowering QA and maintenance costs and enabling tighter alignment of IT with business objectives. Today, a growing number of enterprises, already benefit from taking the TCoE route and they bear testimony to the fact that the future holds immense potential. In the ‘new normal’ it will become important if not urgent for testing service providers to help customers accelerate short-term QA ROI and increase QA process efficiencies with supportive risk mitigation strategies it is in this context that , Test Center of Excellence (TCoE), approach, will gain traction. An outsourced TCoE dedicated or otherwise, can bring a level of predictability to an organization that has neither the bandwidth nor the stomach to build a testing practice. Organizations on their part will also insist that like a true factory, the charging should be based on the output, rather than the headcount of engineers typically used in the IT industry. TCoEs of the future in addition to playing a pivotal role in lowering Quality Assurance and maintenance costs while enabling tighter alignment of IT with business objectives will have the ability to institute and maintain a rigorous testing practice, a 24x7 shop (saving time and enabling faster go to market), and specialized Test Centers of Excellence for specific industries they cater to.