Account Manager

This is your chance to join one of the fastest growing teams in the US. AppLabs, Inc. is the world's largest software testing and quality management company. With over a decade of experience behind it, AppLabs has become a trusted partner to more than 600 companies, providing both quality assurance and third-party validation. AppLabs goes beyond technical expertise when it comes to outsourced IT services and offers customers rigorous risk mitigation processes, a singular focus on quality, expert project management and communication and global delivery capabilities. Our delivery is structured to optimize the most appropriate blend of onsite and offsite services and we maintain advanced testing facilities in the USA, India and Europe.

Job Type – Full Time

Base Location – Philadelphia, PA 19102

Roles & Responsibilities

  • Individual contributor position reporting to Vice President of Strategic Account Management
  • Manage a portfolio of key (existing) accounts and drive account level strategy and execution in order to meet/exceed revenue goals
  • Complete ownership for account(s) revenue targets and co-ownership of customer satisfaction along with delivery management team
  • Effective execution of fundamental Account Management principles including developing go-to-market account strategy, comprehensive account plans and building relationships with key stakeholders in order to identify and drive up/cross sell opportunities within assigned accounts
  • Support AppLabs' corporate initiatives and marketing programs to maximize relationship value for both customer and AppLabs

Essential Skills & Experience

  • Self-motivated leaders with 5 + years of sales and/or account management experience in the field of software/ consulting / IT services / Outsourcing
  • Individual should have carried a target (individual or group quota) and demonstrated success in appropriately scaling account relationship(s)
  • Preference is for an individual who has a track record engaging with Enterprise accounts but experience with ISVs is also acceptable
  • Suitable candidates may have had an IT strategy/project/program management background and successfully transitioned to an individual contributor role in Sales/Business Development and/or Account Management.
  • Industry experience in bfsi, Manufacturing, Retail & Distribution, Media, Healthcare or Life Sciences is a plus
  • Strong soft skills i.e. passion, energy, initiative, detail orientation, negotiation, presentation and communication.

Desirable Skills & Experience

Project/relationship management background in IT. Strong soft skills i.e. energy, initiative, negotiation, communication and detail orientation. Strong BFSI exposure in technology or function.

Education & Qualification

Bachelor's / Master degree in Business Management, Computer Science or related Field

Benefits:

As an AppLabs US employee, you will be rewarded with one of the most competitive packages available, as well as being offered our firm commitment to your personal training and development needs.

AppLabs offers a competitive compensation package including:

  • Competitive Salary Package
  • Comprehensive Medical Package
  • Dental and Vision Insurance
  • Life and Disability Insurance
  • 401k with Matching Company Contribution
  • Paid Time Off and Holiday Pay
  • Employee Referral Bonus Program
  • Reimbursement for Professional Certification Programs

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What our staff say

"Working for AppLabs is challenging and diverse. One of the things I really value, is the team around me that are always on hand to help and offer advice."

Alex
Account Manager

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