A Pragmatic Approach to Innovation in Testing Services - New Test Asset Development Process

Testing in software has evolved over a period of time from simple validation to overall quality assurance and quality control. Software testing now encompasses a wider set of goals: better quality products through broader and deeper testing coverage, taking less time to test, and reducing quality-related costs. Software testing service companies have to provide these benefits to customers in order to survive and excel in the competition.

Innovation is perceived as an enigmatic subject and majority of the companies presume that this is a different stream that cannot be entwined with the software services business model. However, the fact remains that innovation can rightly address the challenge of the need to address cost reduction while being able to provide superior testing services. Creating new test assets like processes, frameworks, accelerators, etc. can provide a direct cost benefit to the customers and at the same time be used to provide superior testing services.

In this paper, we have described a novel process - New Test Asset Development Process. This process is designed to foster innovation in the organisation on a regular basis. It also unveils some easy methods to ideate, verify the idea, successfully build the product and commercialize it. On implementation of the process mentioned in this paper, companies can easily churn out novel test assets & create Intellectual Property (IP). We have also proposed a new framework for the test asset development. On utilizing this framework, one can monitor and control, with ease, the development of new test assets in an organisation.

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